Delivery cost and times

Up-to-date information about the cost of an ePayments card and the fees for its maintenance are available on our website.*

We provide several card delivery options:

worldwide**

Delivery type

Mailing type

Delivery times

Delivery method

Cost

Is there a tracking code?

Standard

Royal Mail

3-6 weeks

To a post box

Free of charge

No

Express

DHL

5-12 days

Handed in personally

According to the fees on our website

Yes

 

within Russia

Delivery type

Mailing type

Delivery times

Delivery method

Cost

Is there a tracking code?

Standard

Russian Post

1-3 weeks

To a post box

Free of charge

No

Standard

Russian Post

1-3 weeks

To a post office branch

Free of charge

Yes

Express

TNT

5-12 days

Handed in personally

According to the fees on our website

Yes

 

You can find out how to order a card in the “Card order” article.

*When ordering a card you will receive 2 months of free card maintenance. The maintenance period starts from the moment the card is activated. Furthermore, if you pay for goods and services with the card (in stores or on the internet) to a sum of no less than 300 USD/ 300 EUR in one month, you will not need to pay for the following month’s card maintenance.

**We are only able to deliver cards to certain countries. Please contact the support team to check if any delivery restrictions apply to your country of residence.