How to find out my verification application status

1. If the application is still being reviewed, the following notification will be displayed in your personal area:

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2. If there are insufficient documents in the application or certain information is missing, the verification window will appear in the personal area. The sections which need amending or adding to will be marked. You will also receive an email notification with a request to update your application form and send it to us again.

3. If the application is approved, you will receive an email notification. Your account status will change to "Verified" (displayed in the upper-right corner of your personal area).

4. If the application is declined, you will receive an email notification.