Restricted countries for refunds

Even if your account is active and in your name, there are some countries where we cannot send money transfers at the moment.

Thus, it’s impossible to transfer funds to accounts opened in the following countries:

  • Afghanistan
  • Albania
  • Angola
  • Bahamas
  • Barbados
  • Benin
  • Bolivia, Plurinational State of
  • Botswana
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Comoros
  • Congo
  • Congo, the Democratic Republic of the
  • Côte d'Ivoire
  • Cuba
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Gabon
  • Ghana
  • Guinea
  • Guinea-Bissau
  • Haiti
  • Honduras
  • Iran, Islamic Republic of
  • Iraq
  • Jamaica
  • Jordan
  • Kenya
  • Korea, Democratic People's Republic of
  • Lao People's Democratic Republic
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Macao
  • Madagascar
  • Mali
  • Malta
  • Mauritania
  • Mauritius
  • Micronesia, Federated States of
  • Mongolia
  • Morocco
  • Mozambique
  • Myanmar
  • Nepal
  • Nicaragua
  • Niger
  • Nigeria
  • Pakistan
  • Palau
  • Panama
  • Papua New Guinea
  • Paraguay
  • Philippines
  • Samoa
  • São Tomé and Príncipe
  • Senegal
  • Sierra Leone
  • Solomon Islands
  • Somalia
  • South Sudan
  • Sudan
  • Suriname
  • Swaziland
  • Syrian Arab Republic
  • Tanzania, United Republic of
  • Togo
  • Trinidad and Tobago
  • Turkey
  • Uganda
  • United Arab Emirates
  • Vanuatu
  • Venezuela, Bolivarian Republic of
  • Yemen
  • Zimbabwe

We apologise for the inconvenience, however, at this stage we cannot change this restriction. This list is subject to change at any time by ePayments decision without prior notice. Please use other available countries or withdrawal channels.

If other options are not available to you, please drop us a message through your personal area or by emailing us at support@epayments.com. We’ll do our best to find you a tailor-made solution.